Call Center Agent Job In Qatar

Customer Service , Call Center Agent

Job Id :100040183

Description

 This is a full-time on-site role as a Customer Service Representative for DREAMS GATE SERVICES in Doha, Qatar. The Customer Service Representative will be responsible for handling customer inquiries and resolving complaints via phone, email, or chat. The Customer Service Representative will also provide accurate product information to customers and escalate issues/problems to the appropriate department. The role requires excellent communication skills and the ability to maintain a client-oriented approach.
 Qualifications
Excellent communication skills in English and or Arabic (verbal and written) Customer service experience Ability to multi-task, prioritize, and manage time effectively Positive attitude and willingness to learn Computer proficiency and the ability to use multiple systems simultaneously Bachelor's degree or equivalent work experience preferred Experience in handling high-volume customer inquiries is a plus Experience in the hospitality industry is a plus job responsibilities Answer phone calls and emails from customers Provide information about products or services Resolve customer complaints and issues Process orders and returns Generate sales leads Build and maintain customer relationships Collect customer feedback Troubleshoot problems and provide technical support 

Basic Details

salary : 2001-5000 QR

Experience : 0-2 Years

Location : Doha

Qualification :

Posted :

Job Type : Full-Time

Company : Qatar Jobs

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