E-commerce Job In Qatar

Customer Service , Customer Service Rep

Job Id :100042007

Description

Platform Expertise: Serve as an expert on the SNOONU, TALABAT, and RAFEEF apps. Assist customers with order placements, track deliveries, and address any app-related inquiries.
Order Management: Monitor and manage customer orders efficiently, collaborating with the respective platforms to resolve any issues and ensure timely delivery.
Customer Support Channels: Engage with customers through various channels, including in-app chat, emails, and phone calls. Provide clear and helpful information while maintaining a positive and professional demeanor.
Product Knowledge: Stay up-to-date with our product offerings and promotions on the SNOONU, TALABAT, and RAFEEF apps. Provide customers with accurate information and recommendations.
Feedback Collection: Actively collect and analyze customer feedback from these platforms, contributing insights to enhance the overall customer experience.
Collaboration: Work closely with cross-functional teams and liaise with the SNOONU, TALABAT, and RAFEEF support teams to resolve customer issues effectively.
 
 
 
 
NOTE:
 
*2000qr Basic
*Female 28 - 38 Age
*Tranport & Accomodation to disscuse on interview time
* send your C.V here
 
App Proficiency: Familiarity and comfort navigating the SNOONU, TALABAT, and RAFEEF apps.
Customer-Centric: Demonstrate a strong commitment to providing outstanding customer service within the app ecosystems.
Problem-Solving: Proven ability to analyze and resolve customer issues promptly.
Adaptability: Thrive in a fast-paced environment and adapt to the evolving dynamics of e-commerce platforms.
Communication Skills: Excellent written and verbal communication skills, ensuring clear and concise interactions with app users.

Basic Details

salary : 1000-2000 QR

Experience : 0-2 Years

Location : Doha

Qualification :

Posted :

Job Type : Full-Time

Company : Qatar Jobs

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