Senior Analyst- Digital & Process Excellence Job In Qatar

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Description

The Senior Analyst Digital & Process Excellence is the key custodian for overall management of MMS 
Central – company’s official documentation registry/depository, ensuring the architecture governance for 
MMS 2.0 are adhered to across company’s and supporting overall project lifecycle in ensuring process, 
documentation, publication, and communication.
Responsible for review and gap assessment (between ‘standard’ and ‘submitted’) for all documents 
submitted by the business units including, but not limited to, process flow charts, measurements, policy 
etc.
Responsible to manage/ assist in delivery of ongoing documentation/ project reviews.
Responsible to project manage the implementation of agreed plan. 
Responsible to manage/ assist in development / support of new initiatives as agreed with leadership.
 
 
Management System 2.0 Governance
• Lead and responsible for overall management of MMS Central – company’s official documentation, registry/depository – inclusive of building, maintaining, and upkeeping MMS Central as a “single source of truth” within company and build links to HSSEQ, Enterprise Risk Management Sustainability (ESG) and Investor Relations.
•         Maintain and administer central document portal and ensure strict quality control over contents of the portal.
• Support the end-to-end documentation lifecycle, from tracking requests, write-ups, reviews, approvals to final publication of all documents under team’s control. Set up periodic reviews to ensure all documents continue to be valid and accurate.
•         Responsible for receipt, review, and update of process documents including, but not limited to, process flow charts, process measurements, Policy. Manual, Procedures etc.
•         Ensure all approved documents submitted for upload to MMS Central comply to approved Delegation of Authority (DOA).
Process Architecture
•         Build company’s Process Architecture to bring transparency into process documentation quality, process maturity, renewal of documents, issue logging and resolution. 
• Generate intel, insights and statistics from MMS 2.0 library such as process mapping for performance/KPI data, customer satisfaction scores (CSATs) and/or heatmaps on areas needing attention – subsequently work with relevant accountable person on action plan until resolution.
• Responsible for review and gap assessment (between ‘standard’ and ‘submitted’) for all documents submitted by the BUs. Including, but not limited to, Process Flow Charts, Measurements, Policy etc.
• Conduct thorough analysis of documents submitted, identify areas for improvement, and recommend corrections to documents in line with approved templates/ mandatory minimum standards.
•         Support team in quantifying the impact of new or revised processes and change management requirements.
Program/Project Support
•         Lead assigned activities, including SharePoint updates, meeting- set up, minute and follow-up.
•         Responsible to manage/ assist in development / support of new initiatives as agreed with leadership such as process mapping, process documentation and others as agreed.
•         Provide implementation support/ lead or monitor implementation for agreed initiatives and business units
project management
added advantage.
progressive work experience in process control and 
documentation/process lifecycle.
 

Basic Details

salary : 5001-10000 QR

Experience : 3-4 Years

Location : Doha

Qualification :

Posted : 2 years ago

Job Type : Full-Time

Company : Qatar Jobs

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